PSS-Dear FileBot: If this is what you call tech support, well, I wish you the best.but this sucks. PS-if your a tech troll with nothing better to do than to hassle non tech users, may I suggest a job as a Walmart Greeter? For those who tried to help, a sincere thanks, but no solution as of yet. I just don't have any more time to waste on this board(falsely labeled TECH SUPPORT), when I can be watching my favorite shows, faithfully renamed by your still free competition. I'm just an old user looking to use what was once a great product. But with tech problems like this, and what seems to be less than honest marketing techniques, well, I'm not impressed with sales operations as much as I was the product. Being backward compatible is important.Ī simple message during the pop up stating that all future versions require payment would have satisfied me. And NOBODY has a solution? Why would I pay for this?įor those trying to help, I appreciate it! but requiring WIN 10 is a huge mistake. I'm an unhappy client, the software no longer runs, and the upgrade in Windows Store tells me that I need WIN 10. I would have gladly paid for it, GIVEN THE INFORMATION UP FRONT! But holding customers hostage is not smart business. I know many here are much smarter than this old guy, but this is no way to do smart business. I just tried to upgrade as the pop up suggested when I ran the program. I had this product on Win 7 and it ran just fine. It's becoming quite circular, and if they expect me to upgrade to WIN 10 just to run this app, well, ah, no. I don't even mind paying, but this is a bit ridiculous. I just want FileBot to work as it did before the "make you pay" upgrade. Actually, to my surprise, it shows a alsightly earlier version than 7.but I am NOT WIN 10 and I don't want to be. NO! I am NOT WINDOWS 10! Even my logs show that I'm am Win 7. Is it a clean Windows 10 Creators Update machine with all the latest updates? Really Really? Why not? Does it give you any reason? What version of Windows are you using? You just need Windows 10 with all the latest updates. I will certainly try this after I install FileBot again for the 20th time.lol Until then, I will trust that FileBot told me that it was 64 bit and I also trust Java, which is reporting 64 bit through the Control Panel. Open the GUI (that doesn't work), press F5 twice, and see what it says (and post it here).: That's what you think, but it's not actually the case, according to the error message.
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